How to Improve Your User Experience Through Collaboration
If great design can inspire trust within customers, why are designers so often removed from product management and the larger business strategy? As a VP of UX with an MBA, I’ll show you how to bring both worlds together to create a new model in which user experience and design align with overall business strategy and company vision to drive increased revenue and customer engagement.
After this session, you’ll be able to:
- Articulate the ROI of improved customer experiences
- Build strategic plans that include customer and business outcomes
- Practice the foundations of User Experience Design